Pick-up guide
- 1After arriving at the airport, go to the meeting point or parking area shown in the confirmation information.
- 2Show driver documents, passport or identity materials required by the order.
- 3Exact parking bay, plate number and hand-off details are provided after confirmation.
Please note our operating hours and charges to avoid additional fees: Free Service Hours: 08:00 – 20:00 (no extra charge). Chargeable Service Hours: 20:01 – 22:00 (a flat fee of 8,000 JPY per occurrence applies). Upon arrival at Kansai Airport, please contact our staff first to let them know you have arrived. WhatsApp Business: +81-7091757234 (messages only) Phone: +81-03-5809-3228 WeChat: IXdongshan1688 Kakao: +817028231564, ID: ixrental Line: @ixrental Deposit Information: The deposit must be paid in cash only and amounts to 30,000 JPY as security for the rental period. If no additional charges are incurred during the rental period, the deposit will be refunded in full upon return of the vehicle. From the North Exit of the Kansai International Airport Arrivals Hall, follow the route below to the car pickup location. Exit the North Exit of the Kansai International Airport Arrivals Hall, turn left, and walk straight for about 200 meters until you reach Gate F on the 1st floor. Take the elevator to the 4th floor, exit through Gate F, cross the crosswalk, and you will arrive at the car pickup location.

