Traditional rental
- Counter business hours limit pickup
- Queue and paperwork required
- Language communication friction
- Physical key hand-off
24/7 mobile contactless self-service car rental
At supported stations, complete online check-in, phone unlock, multilingual guidance and self-service pickup from your phone.
Smart contactless car rental service
Use IX Rental mobile self-service to find your vehicle, unlock it, verify documents and sign the pickup agreement without waiting at the counter.
Phone unlockNo language barrierAnytime access
Traditional vs Self-service
Use IX Rental mobile self-service to find your vehicle, unlock it, verify documents and sign the pickup agreement without waiting at the counter.
Smart self-service
- 24/7 all-day service
- One-tap phone unlock
- Multilingual App support
- No staff hand-off required
Rental flow
Follow the mobile-guided flow from preparation to pickup, return and final confirmation.
01
Complete online identity verification
Verify the driver identity and license details online before pickup. The documents should match the driver who will collect the vehicle.
02
Complete deposit pre-authorization
Follow the page instructions to pay or pre-authorize the deposit before pickup. The final settlement and release follow your booking and local rental rules after return.
03
Prepare pickup documents
Bring the required documents based on local rules and page prompts. Missing or invalid documents may prevent pickup.
Self-service rental FAQ
Answers for finding the vehicle, unlocking, inspection and pickup readiness at supported self-service stations.
Use the map, station guidance and flash-light function in the self-service pickup app. Confirm the plate number before unlocking. If the vehicle is not where the app shows, contact the station through the support path shown on the app page.