Hakata station

1. 1After arriving at the station, go to the store or agreed hand-off point.
2. 2Show driver documents, passport or identity materials required by the order.
3. 3Exact parking bay, plate number and hand-off details are provided after confirmation.

Please wait for the IX Rental shuttle at the hotel entrance. We will confirm the exact pickup time with you the day before you pick up your car. (Hotel Address: https://maps.app.goo.gl/EvFLX1XhuyBkbDqg7?g_st=ipc) The shuttle takes approximately 20 minutes to reach our office. Please complete the rental procedures at the office. Please contact us as early as possible before your pickup date. This will help us better arrange the shuttle service or vehicle and ensure you receive smooth and efficient service. Office Contact Information: https://cennet.tousenn.co.jp/ WhatsApp (for business inquiries only; voice calls not supported) Number: +81-70-9175-7234 Customer Service Phone (voice calls supported) Number: +81-3-5809-3228 Phone: +81-80-3226-1688 WeChat: IXdongshan1688 Kakao: +817028231564 Kakao ID：ixrental Line: @jdmcar Please note our business hours and fee schedule to avoid additional charges: Free Service Hours: 08:00 – 19:00 (no additional charges). Paid Service Hours: 19:01 – 20:00 (A flat fee of 4,000 yen applies per instance). If the vehicle is returned in good condition and all fees have been settled, the security deposit will be automatically refunded in full within 7 business days after the vehicle is returned.

1. 1Return the vehicle to the location confirmed in your booking.
2. 2Before return, confirm fuel or battery level, mileage and vehicle condition.
3. 3Submit exterior, dashboard and parking proof photos as guided.
4. 4Return within the selected store schedule and follow the local hand-off rule.

Please return the vehicle to our store. After completing the return procedures, we will arrange a shuttle bus to take you to Hakata Station. Please contact us as early as possible before the vehicle return date. This will help us better arrange the return service and ensure you receive smooth and efficient service. (Store Location: https://maps.app.goo.gl/Wj6sasa9Ewxsezf97?g_st=com.google.maps.preview.copy) Store Contact Information: https://cennet.tousenn.co.jp/ WhatsApp (for business inquiries only; voice calls not supported) Number: +81-70-9175-7234 Customer Service Phone (voice calls supported) Number: +81-3-5809-3228 Phone: +81-80-3226-1688 WeChat: IXdongshan1688 Kakao: +817028231564 Kakao ID：ixrental Line: @jdmcar Please note our business hours and fee schedule to avoid additional charges: Free Service Hours: 08:00 – 19:00 (no additional charges) Paid Service Hours: 19:01 – 20:00 (4,000 yen per call). If the vehicle is returned in good condition and all fees have been settled, the deposit will be automatically refunded in full within 7 business days after the vehicle is returned.