IX-Kuala Lumpur City Centre

1. 1Arrive at the city store or agreed hand-off point.
2. 2Show driver documents, passport or identity materials required by the order.
3. 3Exact parking bay, plate number and hand-off details are provided after confirmation.

Please contact us as early as possible before rental pickup date. This allows us to better arrange the shuttle service or vehicle，and to ensure you receive a smooth and efficient service. Store Contact Information: Phone: 60189890800 Whatsapp : +601162960800 WeChat : IxMalaysia Line : ixmalaysia KakaoTalk : ixmalaysia Shop may be closed based on daily orders. If there are any changes, please notify the store or platform customer service 3-48 hours in advance to inform them of your late arrival, to avoid any problems with car pickup. There is a 1 hour grace period, and failure to notify of a delay resulting in a missed pickup will be considered a NOSHOW

1. 1Return the vehicle to the location confirmed in your booking.
2. 2Before return, confirm fuel or battery level, mileage and vehicle condition.
3. 3Submit exterior, dashboard and parking proof photos as guided.
4. 4Return within the selected store schedule and follow the local hand-off rule.

Please kindly contact the branch staff for the drop-off guidance Store Contact Information: Phone: 60189890800 Whatsapp : +601162960800 WeChat : IxMalaysia Line : ixmalaysia KakaoTalk : ixmalaysia