Narita airport

1. 1After arriving at the airport, go to the meeting point or parking area shown in the confirmation information.
2. 2Show driver documents, passport or identity materials required by the order.
3. 3Exact parking bay, plate number and hand-off details are provided after confirmation.

Please contact us as early as possible before rental pickup date. This allows us to better arrange the shuttle service or vehicle，and to ensure you receive a smooth and efficient service. Store Contact Information: https://cennet.tousenn.co.jp/ WhatsApp (Business): +81-7091757234 Phone: +81-03-5809-3228 WeChat: IXdongshan1688 Kakao: +817028231564 Kakao ID：ixrental Line: @jdmcar Rental Instructures: After you arrive and collect your luggage, please contact our customer service center and proceed to the designated pickup point according to your terminal: If you arrive at Terminal 1, please proceed to S2 or N2. After finding S2 or N2, please go to the third lane and wait for shuttle. If you arrive at Terminal 2, please proceed to Central Exit. After finding Central Exit, please go to the third lane and wait for shuttle. If you arrive at Terminal 3, please take the airport bus to the central exit of the terminal 2 and wait for the shuttle bus. The shuttle bus will take you to the office within about 10 minutes to complete the car rental procedures. If you have booked the pickup service, please contact our staff at least 24 hours before return to confirm the pickup location. Provided that the vehicle is returned undamaged and all fees are settled, the deposit will be fully and automatically refunded within 7 business days of return.

1. 1Return the vehicle to the location confirmed in your booking.
2. 2Before return, confirm fuel or battery level, mileage and vehicle condition.
3. 3Submit exterior, dashboard and parking proof photos as guided.
4. 4Return within the selected store schedule and follow the local hand-off rule.

When picking up your vehicle, please confirm the return method with our staff. We offer airport transfer services after vehicle return, so please contact our staff at the time of pickup. Transfer service hours: 8:00 AM to 9:00 PM. Returns and transfers after 9:00 PM are not available; please contact our staff in advance. Contact us:https://cennet.tousenn.co.jp/ WhatsApp: wa business：‪817089027556‬, WeChat: IXdongshan1688, or Phone: +81-03-5809-3228. Kakao: +817028231564 Kakao ID：ixrental Line: @jdmcar If you have booked the pickup service, please contact our staff at least 24 hours before return to confirm the pickup location. Provided that the vehicle is returned undamaged and all fees are settled, the deposit will be fully and automatically refunded within 7 business days of return.