Nagoya Station

1. 1After arriving at the station, go to the store or agreed hand-off point.
2. 2Show driver documents, passport or identity materials required by the order.
3. 3Exact parking bay, plate number and hand-off details are provided after confirmation.

1. After your order is confirmed, we will send you an email with instructions on how to pick up your vehicle and ask you to add us as a friend on social media. A detailed route map will be sent to your registered email address in advance, so please check it. 2. If you will be arriving earlier than scheduled, later, or unable to find the waiting area, please contact us by email. 3. Or contact us via social media (WeChat, LINE, WhatsApp, KakaoTalk). WhatsApp +817016801001, Kakao Talk: xihuanxian, LINE: xihuanxian Details of service charges during paid business hours: 17:31-19:30: 3000JPY 19:31-23:59:6000JPY 00:00-08:29: 6000JPY

1. 1Return the vehicle to the location confirmed in your booking.
2. 2Before return, confirm fuel or battery level, mileage and vehicle condition.
3. 3Submit exterior, dashboard and parking proof photos as guided.
4. 4Return within the selected store schedule and follow the local hand-off rule.

Please confirm the exact car return location with our staff in advance via social apps (such as WhatsApp +817016801001 WhatsApp +817016801001, Kakao Talk: xihuanxian, LINE: xihuanxian). Please drive to the Nagoya office by yourself and park your vehicle in the designated parking area near the office. Upon arrival, please contact our staff to return the vehicle keys. If needed, we can also arrange a complimentary drop-off service to Nagoya Station for you. Please note our operating hours and charges to avoid additional fees: Free Service Hours: 08:30 – 17:30 (no extra charge). Chargeable Service Hours: 17:31 – 19:30: 3,000 JPY per occurrence 19:31 – 23:59: 6,000 JPY per occurrence 00:00 – 08:29: 6,000 JPY per occurrence