Tokyo Station

1. 1駅到着後、店舗または合意済みの受け渡し場所へ向かいます。
2. 2注文で必要な運転者書類、パスポート、本人確認資料を提示します。
3. 3正確な駐車枠、車両番号、受け渡し詳細は確認後に提供されます。

Please contact us as early as possible before rental pickup date. This allows us to better arrange the shuttle service or vehicle，and to ensure you receive a smooth and efficient service. Store Contact Information: https://cennet.tousenn.co.jp/ WhatsApp (Business): +81-7091757234 Phone: +81-03-5809-3228 WeChat: IXdongshan1688 Kakao: +817028231564 Kakao ID：ixrental Line: @jdmcar Please note our operating hours and charges to avoid additional fees: Free Service Hours: 10:00 – 18:00 (no extra charge). Chargeable Service Hours: 18:01 – 20:00 (a flat fee of 3,000 JPY per occurrence applies). The deposit will be automatically refunded in full within 7 business days after the vehicle is returned and all fees are settled. When reserving the door-to-door return service, please contact our staff at least 24 hours prior to return to confirm the pickup location. Rental Instructures: Get off at Tokyo Station, exit via the Marunouchi South Exit. After exiting, turn left and cross the crosswalk. After crossing the crosswalk, turn left again to find the bus stop. Our staff will meet you at that bus stop.If guests are taking the Shinkansen, please exit from the South Exit The location is: https://maps.app.goo.gl/WWWYXeJ6GV5ga9Mq6?g_st=com.google.maps If you choose the self-service pickup and return service, please note: Parking lot pickup is currently not available. All vehicle pickup and return procedures must be completed at our rental branch. We provide shuttle service between the airport and the branch. Please stay in communication with our customer service during your trip. Self-service pickup and return must be arranged during branch business hours. If you are unable to complete pickup or return within the business hours of the scheduled day, it must be postponed to the next business day, and additional rental fees will be charged according to our policy.

1. 1予約で確認された場所に車両を返却してください。
2. 2返却前に燃料またはバッテリー残量、走行距離、車両状態を確認します。
3. 3案内に従い、車外、メーター、駐車証明写真を提出します。
4. 4選択店舗の営業時間内に返却し、現地の受け渡し規則に従います。

Please contact us as early as possible before rental return date. This allows us to better arrange the return service，and to ensure you receive a smooth and efficient service. Store Contact Information: https://cennet.tousenn.co.jp/ WhatsApp (Business): +81-7091757234 Phone: +81-03-5809-3228 WeChat: IXdongshan1688 Kakao: +817028231564 Kakao ID：ixrental Line: @jdmcar Return Instructions: Guests will meet the staff at the designated roadside location at Tokyo Station to complete the return procedures. The location is: https://maps.app.goo.gl/WWWYXeJ6GV5ga9Mq6?g_st=com.google.maps.preview.copy. Please note our operating hours and charges to avoid additional fees: Free Service Hours: 10:00 – 18:00 (no extra charge). Chargeable Service Hours: 18:01 – 20:00 (a flat fee of 3,000 JPY per occurrence applies). When reserving the door-to-door return service, please contact our staff at least 24 hours prior to return to confirm the pickup location. If you choose the self-service pickup and return service, please note: Parking lot pickup is currently not available. All vehicle pickup and return procedures must be completed at our rental branch. We provide shuttle service between the airport and the branch. Please stay in communication with our customer service during your trip. Self-service pickup and return must be arranged during branch business hours. If you are unable to complete pickup or return within the business hours of the scheduled day, it must be postponed to the next business day, and additional rental fees will be charged according to our policy.